FAQs for Texas

Payment Extension FAQs for Texas

• What happens if I break the Payment Extension?

  We will consider a Payment Extension broken if you don't pay your past-due balance in full by the agreed-upon date. At that time, we will send a Disconnection Notice for your service address.

• How does a Payment Extension work with First Choice Power?

  This is short-term extension of your bill due date for the full payment of your past-due balance. The Payment Extension ensures that your account will not go to a collections agency or be disconnected during the terms of your...