Payment Extension FAQs for Texas
We will consider a Payment Extension broken if you don't pay your past-due balance in full by the agreed-upon date. At that time, we will send a Disconnection Notice for your service address.
This is short-term extension of your bill due date for the full payment of your past-due balance. The Payment Extension ensures that your account will not go to a collections agency or be disconnected during the terms of your...
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