FAQs for Texas

Get the Answers for Your Important Electricity Questions

How can I break my Deferred Payment Plan?

There are three main ways you to break your Deferred Payment Plan (DPP) agreement:

  1. Don't pay your regular monthly billing full by the due date;
  2. Don't pay your DPP installment payment in full by the due date; or
  3. We couldn't process your payment due to insufficient funds.

If you do break your DPP, you cannot enroll in another one for 6 months.

Contact Us

Looking for additional help? Just click that blue button below for a range of ways to speak with us!

Contact Us